This is our enterprise offering for businesses that may require SLA support and need to deal with multiple different platforms, both physical and virtual. It provides access to the generic ISO image and also a selection of optimized images for different hardware and virtualization platforms that we will expand over time. Corporate subscribers can also reduce their cloud deployment costs with Cloud Packs (see below). Best effort support is available via support portal and for important deployments you can get a support SLA with guaranteed response time, priority bug fixes, phone and chat support and hands-on assistance from core team members. You can also buy hands-on assistance time at a discounted rate.